Returns & Refunds policy
Firstly, we encourage you to reach out to us with any issues you may have. We'd like the opportunity to remedy the situation swiftly. However, if you are simply not pleased with your merchandise, we will accept returns for a full refund within 30 days of purchase; shipping at customer's expense.
We will need a refund request via email within the 30 day period of purchase at this address: julie@stuffbybrew.com.
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 30 days
The goods are in the original packaging
The following goods cannot be returned:
Customized/personalized items.
Items not suitable for return due to health protection or hygiene reasons and/or were unsealed after delivery (such as earrings or clothing).
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
13200 Blackhawk Rd, Prohetstown, IL 61277
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail julie@stuffbybrew.com

